Contact PDFflow
Have questions, feedback, bug reports, or business inquiries? We're here to help. Reach out using any of the methods below and a real person will get back to you — usually within 1–2 business days.
Get in Touch
- Email: info@ubsystems.ca — the fastest way to reach us
- Parent company: UrbanByte Systems
- Company website: ubsystems.ca
- Location: Ontario, Canada
- Response time: 1–2 business days for support and feedback; up to 5 business days for business inquiries
Send Us a Message
Use the form below to send us a message. Submitting the form will open your default email client with your message pre-filled, addressed to info@ubsystems.ca. If your browser doesn't open an email client, simply email us directly at the address above.
What to Include in Your Message
To help us help you faster, please include the following when relevant:
- For bug reports: the tool you were using (e.g., Compress PDF), the browser and operating system, and what happened versus what you expected.
- For feature requests: a description of what you're trying to accomplish — sometimes the workflow is already possible with an existing tool.
- For business or partnership inquiries: a short description of your company, your role, and what you have in mind.
- For privacy or data requests: mention "Privacy Request" in the subject line so we can route it appropriately.
Why Contact PDFflow?
We are constantly improving PDFflow to provide the best experience for users. Whether you're facing issues with PDF compression, merging, splitting, conversion, editing, or protection, your feedback helps us prioritize the next round of improvements. Real user reports directly shape our roadmap — small bugs often get fixed within days of being reported, and useful feature requests sometimes ship in the same week.
About PDFflow
PDFflow is a free online PDF toolkit that allows users to compress, merge, split, convert, edit, watermark, protect, and manage PDF files easily. Our goal is to provide fast, secure, and user-friendly tools for everyday document needs — without uploads, without sign-ups, and without watermarks. Learn more about PDFflow →